Welcome to CENNÉ JEWELS. By accessing or using our website www.cennejewels.com, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.
Acceptance of Terms
By visiting our website, placing an order, or engaging with our content, you agree to comply with and be legally bound by these Terms of Service. If you do not agree, please do not use this website.
About CENNÉ JEWELS
CENNÉ JEWELS is a USA-based jewelry brand offering stainless steel and gold-plated jewelry that is waterproof, tarnish-free, and hypoallergenic.
Product Information
We strive to display product details, images, and prices as accurately as possible. However:
- Product colors may vary slightly due to lighting and screen differences.
- Product availability is subject to change without notice.
- We reserve the right to correct any errors in pricing, descriptions, or availability.
Orders & Payments
- We accept payments via Bkash, Nagad, Rocket, SSLCommerz (cards), and 20% advance for Cash on Delivery (COD).
- Orders are confirmed only after receiving payment or advance.
- We reserve the right to cancel any order at our discretion (e.g., fraudulent activity, stock unavailability).
Shipping & Delivery
- Delivery timelines are approximate: 2–3 days inside Dhaka, 3–5 days outside Dhaka.
- Shipping delays due to courier issues, weather, or national holidays are beyond our control.
- Delivery charges, if any, will be shown at checkout.
Returns & Exchanges
Please refer to our Refund & Returns Policy for details.
We only accept returns for:
- Damaged or defective items
- Incorrect or incomplete orders
Intellectual Property
All content on this site — including logos, images, designs, and product descriptions — is the property of CENNÉ JEWELS. Unauthorized use or reproduction is strictly prohibited.
User Conduct
You agree not to use our website to:
- Post or transmit false, misleading, or harmful content
- Violate any local or international law
- Distribute malware, spam, or harmful code
- Attempt to gain unauthorized access to our systems
Privacy Policy
Use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
Limitation of Liability
CENNÉ JEWELS shall not be held liable for:
- Any indirect, incidental, or consequential damages
- Losses due to misuse of our products or delays in delivery
- Technical issues beyond our control (e.g., hosting errors, downtime)
Changes to Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of the website after changes means you accept the updated Terms.
Governing Law
These Terms are governed by the laws of the People’s Republic of Bangladesh. Any disputes arising shall be handled by courts within Dhaka jurisdiction.
