At CENNÉ JEWELS, we are committed to providing a smooth and transparent shipping experience. Since our products are shipped from the United States, international delivery to Bangladesh may require a bit more time — but we assure you, it’s worth the wait!
Where We Ship
We currently offer shipping to:
- All over Bangladesh (nationwide delivery)
- Select international countries upon request
🇺🇸 Origin of Shipment
All orders placed on cennejewels.com are shipped directly from the USA, where our fulfillment operations are based.
We take extra care to ensure your jewelry is securely packaged and handled with love.
Estimated Delivery Time
| Destination | Estimated Delivery Time |
|---|---|
| Bangladesh | 10 to 12 working days |
| Other Countries | Varies (please contact us) |
Please note: Delivery time may vary slightly depending on customs clearance, holidays, or unforeseen courier delays.Â
Payment Options
We currently offer the following payment methods for Bangladeshi customers:
- Cash on Delivery (COD) — Requires 20% advance to confirm the order
- Bkash / Nagad / Rocket — For full or advance payments
- PaymentCommerz — Secure debit/credit card and mobile banking payments
Once your order is placed, our team will contact you to collect advance payment and confirm your delivery details.
Order Processing Time
- Orders are processed within 1–2 business days after advance payment confirmation.
- You will receive a tracking number as soon as your order is shipped.
- We use international courier services for secure and trackable deliveries.
Delays & Delivery Issues
While we work hard to ensure timely delivery, your package may be delayed due to:
- Customs clearance in Bangladesh
- Political unrest, holidays, or natural events
- Courier service backlogs
If your delivery takes longer than expected, please reach out to us — we’re always here to help.
Package Safety & Support
All CENNÉ JEWELS orders are packed with premium care and protection.
If you receive a parcel that is damaged, tampered, or incomplete, please:
- Take clear photos of the package
- Contact us within 24 hours of delivery
- We will investigate and resolve the issue promptly
